If you've changed your emailor mailing address and have not communicated that information to the City of Mesa Employee Benefits office, you might be missing important information pertaining to your benefits.
Of course RECOM tries to ensure general benefits information is passed along to our members timely, but specific informaiton may go only to you and might be missed for lack of a current address.
To notify the Benefits office of email or address updates, contact Jean Bettis at 480-644-6706. She will be able to assist you!
At the Annual Benefits Meeting in September, members mentioned still receiving Explanations of Benefit (EOBs) from VibrantRx despite having requested the paperless option. As of November 18, 2024, the problem still exists for some of us. VibrantRx is attempting to correct the software issue and hopes to have a resolution by the end of this year. If RECOM learns the problem has been corrected, we will post that information for our members.
I am among those experiencing this problem and have been corresponding with Erica Navarro in Employee Benefits. If the issue persists into January, I will follow-up with Erica again.
Take advantage of your free dental visits – prioritize your oral health and schedule your appointments today!
Our Delta Dental Plans now include three free cleanings per year!
RECOM is a 501(c)4 non-profit organization. PO Box 5548, Mesa AZ 85211
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